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Our Rewards Program

Here at dandashop.co.za we value your business, so much so that we want to reward you for it! We have started a rewards program based on points for all our customers as a way of saying thank you and earning your rewards could not be easier!

You can earn reward points in 4 ways:

- Sign up for our weekly news letter and get 500 points!

- Earn 2 Points for every R1 spent. That translates to a R20 reward for every R1000 that you spend!

- Earn 500 points for referring a friend that makes a purchase of R300 or more and that friend earns 300 points as well!

- Like our Facebook Page and get 200 points!

To earn any points, you must register an account on our website and be logged in at the time.

When visiting our website, look out for the red "Earn Rewards" tab on the bottom right corner. Just click on it and all the info will pop up!

FAQ:

How do I join the rewards program?

Joining is easy! Just click the Create An Account button to get started. Once you're registered, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!

How can I earn points?

You can earn points by participating in any of our innovative promotions! Simply click on the 'Earn Points' tab to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!

I've purchased something from your Bid or Buy page. Do I still earn points?

Absolutely! Your points are automatically accumulated on our website once you purchase something from us on Bid or Buy! If you haven't registered for an account on our website yet, you can register with the same email address that you've used to purchase from us on Bid or Buy(THIS IS VERY IMPORTANT!). Once your account has been set up on the website, simply click on the "Earn Rewards" tab on the bottom right of the screen. A new window opens up and you'll be able to see your points earned! 

What can I redeem my points for?

 Glad you asked! We want to make it easy and fun to redeem your hard-earned points. Just visit the 'Get Rewards' tab to view all of our exciting reward options.

How do I redeem my points?

Exchanging your points for great rewards couldn't be easier! Simply visit the 'Get Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward.

 How do I check my points balance?

Your up-to-date points balance is always displayed in the top of this popup.

Does it cost anything to begin earning points?

Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the 'Earn Points' tab to get started.

Do I have to enroll or register in individual promotions?

Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!

Do my points expire?

Nope! Your points will never expire.

How long will it take for points to post to my account?

You should receive points in your account instantly once you complete a promotion! If it does not reflect within a few seconds, just refresh the web page.

What happens to my points if I make a return?

 When you return an item, you lose the associated credit you originally earned by buying the item in the first place.

How many points am I allowed to redeem at once?

As many as you'd like! If you've got ‘em, we want you to use ‘em.

What if I'm missing credit for a purchase?

 If you don't immediately see your activity show up in your account, please get in touch and we'll help you out! Just keep in mind that on rare occasions, it may take 1 - 2 business days for activity to post to your account.

 Help! I lost my password! Can you reset it for me?

That's ok – it happens to us too. ☺ Just click the 'Forgot Password?' link on any login screen and follow the steps to reset your password.

 How do I contact support if I have questions about my points?

Our team is ready and waiting to answer your questions about our rewards program! Just Contact us and we'll be in touch.

I'm very close to a reward that I want. Can I buy extra points to get there?

Unfortunately, we currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab.

What information gets collected about me when I participate in the program?

When you make a purchase, we collect the information about that purchase, including the purchase date, the type of item that you bought, and the amount you spent. We also collect any information you voluntarily provide in your account (your email address, name, social media information, birthday, etc.)

What if I don't want to receive promotional emails?

 Sometimes you'll receive emails from us related to our rewards program which advertise new ways that we've designed to help you earn points. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.